Swifties have battled Ticketmaster for months — first throughout the chaos of ticket gross sales, then when the U.S. Senate held a listening to concerning the corporate’s ticket-selling practices. Now, one Taylor Swift fan says her Eras Tour tickets have been stolen by a hacker proper on the Ticketmaster app!
“Somebody simply hacked into my Ticketmaster account and transferred each of my Taylor Swift tickets to them[selves]. The live performance is lower than a month away, and I’ve had the tickets since November,” the fan shared by way of textual content in a TikTok video, which has since gone viral.
“Please make this go viral so Ticketmaster will see this and assist me get my tickets again,” she pleaded.
“I have already got my outfit,” she captioned the video. Watch under:
Within the feedback, some followers associated to the unlucky expertise, corresponding to one one who shared, “This occurred with my Loverfest tickets. I simply known as Ticketmaster, and so they have been capable of repair it!”
One other particular person famous that ticket theft occurred to “lots of people” throughout Loverfest, and that calling Ticketmaster can be the fan’s greatest guess to resolve the problem.
READ MORE: Followers React to Taylor Swift Quotes Throughout Ticketmaster Listening to
Fortunately, in an replace video, the fan revealed she bought each her tickets again.
She defined that she found the hack when she acquired 4 emails a few switch to somebody named Jake, which she didn’t authorize. She additionally shared she had a “good password” and even used “two-step ID,” however by no means acquired any textual content or electronic mail from the two-factor authentication characteristic throughout the hack.
“I did what all people stated to do and what Google stated to do, and none of it labored. Nobody ever answered cellphone calls of mine, in addition to the stadium [who] informed me they could not assist me. Nobody replied again to my emails,” she lamented.
Ultimately, the repair got here when she DMed the Ticketmaster Fan Assist account on Twitter.
“I gave them my data [and] they did find yourself reaching out to me. Some man named Austin on the cellphone for Ticketmaster ended up serving to me, so thanks, Austin! He is a blessing. You saved my life,” she stated.
The method to retrieve her stolen tickets solely took about “10 minutes,” in response to the fan, and each tickets have been efficiently transferred again to her account.
Within the feedback part, one particular person joked that the offender was in all probability Swift’s ex, actor Jake Gyllenhaal.
“That is one thing he would do,” they wrote.
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